FAQ

Frequently Asked Questions

Who is Pinuppixie?

Pinuppixie is a content creator and fashion enthusiast known for her vintage-inspired style and love for all things retro. The Pinuppixie Store brings her unique aesthetic to life with curated pieces that reflect her timeless charm and individuality.

What is your return policy?

We accept returns within 30 days of delivery. Items must be in new condition and unworn to qualify for a return. Please reach out to us before sending anything back.

What are your shipping options and costs?

Shipping costs vary based on the items in your cart and your location. We've worked hard on pricing our products as fairly as possible while also offering a flat free for shipping with. We offer free shipping on orders over $150 (before tax and after discounts).

How long does shipping take?

Shipping times depend on your shipping address. A tracking number will be emailed to you once your order has shipped so you can follow your package's journey.

Where do you ship?

We currently ship Worldwide. If you have an issue with your location, please reach out via our chat and we will fix the problem asap!

What payment methods do you accept?

We accept all major credit cards as well as Visa and Mastercard debit cards.

How can I track my order?

You’ll receive a tracking link via email after your order has shipped.

How can I contact Support?

You can reach us by using the chat bubble on our store or by emailing us at hello@pinuppixiestore.com. We're happy to help!